hi774 Responsible Gaming

Setting Deposit Limits

One of the most effective ways to stay in control of your spending on hi774 is to set a personal deposit limit. This puts a hard cap on the total amount you can deposit into your account over a defined time period — daily, weekly, or monthly — so you always know exactly how much you have committed to spending before you start playing.

Important: if you reduce your deposit limit, the new lower limit takes effect immediately. If you wish to increase a previously set limit, a minimum 24-hour cooling-off period applies before the increase is activated. This cooling-off period is a deliberate safeguard, giving you time to reconsider before raising how much you spend.

1. Log in to your hi774 account and open Account Settings.
2. Navigate to the Responsible Gaming or Limits section.
3. Choose your preferred limit period — daily, weekly, or monthly — and enter your chosen amount in BDT.
4. Confirm the limit. If you need help, contact hi774 support at [email protected] — our team can assist you in setting limits directly from your account.

Time-Out and Cooling-Off Periods

Sometimes a player simply needs a short break. hi774's time-out feature lets you temporarily suspend your account for a defined period — from a minimum of 24 hours up to a maximum of 6 weeks. During a time-out, you will not be able to log in, place bets, make deposits, or access any gaming features on the hi774 platform. Pending withdrawal requests that were placed before the time-out are unaffected and will be processed normally.

To activate a time-out, contact the hi774 support team via email at [email protected] and specify the duration you require. Our team will confirm the suspension within one business day Bangladesh Standard Time. At the end of your time-out period your account will automatically reactivate unless you have requested a longer self-exclusion.

Self-Exclusion

If you feel that gambling is having a serious negative impact on your life, hi774 offers a self-exclusion programme that allows you to close your account for an extended period or permanently. Self-exclusion is a more robust measure than a standard time-out: once a self-exclusion is active, it cannot be reversed before the full exclusion period has elapsed, regardless of requests to the contrary. During self-exclusion, your account balance will be frozen and any pending withdrawal requests will be processed and paid out.

To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and include your registered account details and your preferred exclusion period. hi774 will process the request within one business day. Players who have self-excluded will not receive any promotional communications from hi774 during the exclusion period.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following are common warning signs that gambling may be causing harm. If any of these apply to you, please reach out to hi774 support or a professional counselling service immediately.

• ⚠️Spending more money on gambling than you can comfortably afford, or borrowing money to fund gambling activity.
• ⚠️Chasing losses by increasing bet sizes after a losing session in an attempt to win back money.
• ⚠️Gambling taking priority over work, family, social commitments, or other responsibilities.
• ⚠️Feeling anxious, irritable, or restless when not gambling, or when attempting to reduce gambling activity.
• ⚠️Using gambling as a way to cope with stress, anxiety, loneliness, or negative emotions.
• ⚠️Lying to friends or family about the frequency or amount of gambling activity, or hiding transactions.

Keeping Gambling Fun and in Check

The majority of hi774 players in Bangladesh enjoy the platform as a leisure activity without experiencing harm. Keeping gambling healthy is largely about approach and mindset. Before you start any session, decide on a fixed budget that you are comfortable losing entirely — think of it as the cost of an evening's entertainment, not an investment. Never gamble with money earmarked for rent, bills, food, education, or family expenses. Set a time limit for your session alongside your financial limit. When both limits are reached, log out.

Remember: the house always has a mathematical edge over time. Winning streaks are possible and exciting, but they are not predictable or guaranteed. No betting system, strategy guide, or "hot streak" changes the underlying odds of casino games. Play for the thrill, not the profit. And if you ever feel that the fun is fading and pressure is building, that is your signal to step away.

Protecting Young People

hi774 is strictly for adults aged 21 and above. We use age verification checks during the account registration process and again at the point of a player's first withdrawal request to confirm that every account holder meets our minimum age requirement. Accounts found to belong to anyone under the age of 21 will be closed immediately and any funds within those accounts will be forfeited.

If you share a device with younger family members in your household in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, we strongly recommend using a device passcode or PIN lock to prevent unauthorised access to the hi774 platform. If you suspect a minor has accessed a gambling site, please contact us immediately at [email protected] and we will take swift action.